Last updated: 2024-11-19
This agreement ("Terms of Service") governs the use of all products and services provided by BL4CKOUT Labs, including the BL4CKOUT Plate. All references to "BL4CKOUT Labs," "we," "us," or "our" in these Terms of Service include our subsidiaries, affiliates, contractors, and related entities. By purchasing any of our products, you ("the user" or "customer") agree to abide by these Terms of Service. Any failure to comply with these terms may result in the suspension or termination of your use of the product and legal action where applicable.
The BL4CKOUT Plate is intended solely for private use, such as photography, exhibitions, car meets, events, track use, and other off-road purposes. It is not approved or legal for use on public roads. The customer is solely responsible for ensuring that the purchase and use of the BL4CKOUT Plate comply with all applicable local, state, provincial, federal, or international laws and regulations. BL4CKOUT Labs and its affiliates assume no liability for any legal penalties, fines, or consequences arising from the improper or illegal use of the BL4CKOUT Plate on public roads. The customer acknowledges and agrees that BL4CKOUT Labs provides no guarantee or representation regarding the legality of the product in their jurisdiction, and any legal responsibility remains entirely with the customer. By purchasing this product, you agree that it is your responsibility to verify its legality in your jurisdiction. Bl4ckout Labs is not liable for any legal or financial consequences resulting from your use or possession of this product.
The BL4CKOUT Plate is designed exclusively for use in controlled, private settings where its functionality complies fully with all applicable laws and regulations. Approved usage includes private events, exhibitions, photography sessions, car shows, racetracks, and other non-public road environments. BL4CKOUT Labs expressly prohibits and does not endorse the use of the BL4CKOUT Plate on any public roads or in any situation that violates local, state, provincial, federal, or international laws.
All marketing materials, including videos, images, and advertisements shared across BL4CKOUT Labs’ official social media channels (including but not limited to TikTok, Facebook, Instagram, and Google) are strictly intended for promotional purposes only. These materials may include fictional or exaggerated scenarios designed to attract viewers' attention through humor, irony, or hypothetical situations. Any references within our content to scenarios such as “never getting arrested again” or “never paying a toll” are purely for entertainment and branding purposes and do not constitute an endorsement, encouragement, or approval of illegal or improper use of the BL4CKOUT Plate.
By creating, publishing, and sharing these materials, BL4CKOUT Labs does not intend to misrepresent the legal limitations of its products. Our advertising materials are curated to resonate with automotive enthusiasts while maintaining full compliance with platform policies and advertising regulations. BL4CKOUT Labs undertakes reasonable measures to ensure all ads and social media content clarify that the BL4CKOUT Plate is solely for legal, private use.
BL4CKOUT Labs shall not be liable for any misinterpretations of our marketing content as an endorsement of unlawful activity or as an indication of the BL4CKOUT Plate’s legality for use on public roads. All responsibility for compliance with applicable laws and regulations remains with the customer. Additionally, any use of the BL4CKOUT Plate outside of explicitly approved settings, as well as any actions taken based on perceived implications in our promotional content, are solely the responsibility of the user. BL4CKOUT Labs is fully committed to abiding by and upholding all applicable advertising standards and legal requirements.
Furthermore, BL4CKOUT Labs has implemented clear disclaimers in all relevant advertising and promotional contexts to ensure that viewers understand our product's intended and lawful applications. Any deviation from this approved usage by customers is not authorized or endorsed by BL4CKOUT Labs. By engaging with our content or purchasing our product, users acknowledge that they have read and understood the legal constraints surrounding the BL4CKOUT Plate, including its exclusive use in private, controlled environments as specified in these Terms of Service.
All BL4CKOUT Plates are manufactured according to specific dimensions that are clearly listed on our product pages. The customer is solely responsible for verifying that the dimensions provided are suitable for their specific use case. While a BL4CKOUT Plate may be advertised as compatible with certain regions (e.g., Europe, UK, etc.), we do not guarantee compatibility with every license plate size within those regions. Customers must measure their license plates to ensure that the dimensions match the specifications provided before purchasing.
All license plates used with our BL4CKOUT Plate covers must not exceed 2mm in thickness to fit into our brackets. It is the customer's responsibility to verify that their license plate meets this requirement. No returns or refunds will be provided for products that do not fit due to incorrect thickness or dimensions of the user's license plate. The BL4CKOUT Plate must be used on flat license plates as it’s embedded in a glass cover that offers no flexibility.
The BL4CKOUT Plate is a privacy accessory intended exclusively for off-road and private use scenarios and does not guarantee protection against theft, vandalism, or other criminal activities. BL4CKOUT Labs disclaims all liability for any damages, losses, or legal issues resulting from the use or misuse of the BL4CKOUT Plate. The customer assumes full responsibility for the use of the BL4CKOUT Plate, including any consequences resulting from misuse or illegal use. BL4CKOUT Labs will not be held accountable for damages, including indirect, incidental, or consequential damages, regardless of how they arise.
The BL4CKOUT Plate is intended solely for use in private, controlled settings such as exhibitions, car shows, and on private property. It is not designed or approved for public road use. In some jurisdictions, even the purchase or possession of this product may be restricted. It is the customer's responsibility to confirm that the purchase, use, or installation of the BL4CKOUT Plate is legal in their region or country. BL4CKOUT Labs and its affiliates assume no liability for any consequences arising from the illegal use or purchase of the product in prohibited jurisdictions. By purchasing the product, the customer acknowledges that they have verified and understood the applicable laws in their region.
BL4CKOUT Labs is responsible for the safe packaging, inspection, and dispatch of products until they reach the customer's designated customs office. Once a product reaches customs in the customer's country, BL4CKOUT Labs is no longer liable for any delays, holds, or issues regarding customs clearance. We will assist in contacting customs and shipping providers in an attempt to resolve issues; however, we do not guarantee resolution, nor are we obligated to replace or refund the product in these circumstances. The customer is solely responsible for paying any applicable customs duties, taxes, or import fees required for the release of the package.
If the customer refuses to pay applicable customs fees or duties, and the package is returned to BL4CKOUT Labs, the following fees will be deducted from any potential refund:
For non-preorder items, BL4CKOUT Labs aims to process and ship orders within one business day. However, during periods of high demand, handling time may extend to up to 7 business days. Customers will be notified of any delays via email. We strongly recommend that customers regularly check their email, including spam folders, for updates regarding their orders. Failure to monitor email communications will not be grounds for expedited handling or compensation for delays.
Pre-order items are fully refundable until the product is shipped. Once a product has been shipped, refunds are only available for defective products, provided that:
All orders are subject to acceptance by BL4CKOUT Labs. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases of suspected misuse, incorrect pricing, or product unavailability. If an order is canceled by BL4CKOUT Labs, a full refund will be issued to the customer.
This agreement shall be governed by and construed in accordance with the laws of Canada, without regard to conflict of law principles. Any disputes arising from or related to these Terms of Service, the BL4CKOUT Plate, or any other products or services provided by BL4CKOUT Labs will be resolved under Canadian jurisdiction. By agreeing to these terms, you consent to the exclusive jurisdiction of the courts in Canada for any legal proceedings.
The customer is responsible for ensuring compliance with all relevant local, state, federal, and international laws, rules, and regulations before purchasing and using the BL4CKOUT Plate. BL4CKOUT Labs makes no guarantee or representation regarding the legality of the product in the purchaser’s jurisdiction. The customer assumes full liability for any penalties, fines, or legal action resulting from the use of the product in non-compliant or illegal settings. The customer is also responsible for ensuring that the product matches their vehicle's requirements, and no refunds or returns will be offered for incorrect sizing.
By purchasing the BL4CKOUT Plate, the customer agrees to use the product in a responsible, ethical, and lawful manner. Any misuse, whether intentional or unintentional, is the sole responsibility of the customer. BL4CKOUT Labs will not be held liable for any consequences or damages arising from the misuse of the product. The customer agrees to comply with all laws and regulations that govern the use of the BL4CKOUT Plate.
By purchasing and using the BL4CKOUT Plate, you acknowledge that you have read, understood, and agreed to these Terms of Service. This agreement constitutes a binding contract between you and BL4CKOUT Labs. If you disagree with any part of these terms, you are advised not to purchase or use the BL4CKOUT Plate.
BL4CKOUT Labs reserves the right to modify these Terms of Service at any time without prior notice. It is recommended that users regularly review these terms to stay informed of any updates. Continued use of the BL4CKOUT Plate following any changes to these terms constitutes acceptance of those changes.
Last updated: 2024-09-15
At BL4CKOUT Labs, we respect your privacy and are committed to being transparent about how we collect, use, and protect your personal information. This Privacy Policy outlines our practices regarding the collection, processing, and sharing of data when you use our website, products, and services. It also explains your rights regarding your personal data and how you can control your privacy preferences. By using our website, you consent to the collection and use of your data as described in this Privacy Policy.
We collect the following types of data to provide, improve, and optimize your experience with our products and services:
We use cookies, pixels, and other tracking technologies to gather data about how you interact with our website and to provide you with personalized experiences. Some of these technologies include:
We use the data we collect for the following purposes:
We may share your personal data with third-party service providers and partners who help us operate our business, including:
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, or misuse. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.
You have the following rights regarding your personal data:
To exercise any of these rights, please contact us at support@bl4ckoutlabs.com. We may require additional information to verify your identity before processing your request.
Our website and services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children under the age of 18. If you believe we have inadvertently collected data from a child, please contact us immediately, and we will take appropriate steps to delete the information.
You can manage your privacy preferences and opt-out of certain data collection practices, including:
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page, and the "last updated" date at the top will be revised. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal data.
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at support@bl4ckoutlabs.com.
Last updated: 2024-09-15
Refunds are strictly limited to preorders and are processed only under specific conditions before the product has been shipped or dispatched to our shipping facility. Pre-order fees are fully refundable upon request until the order is processed for shipping. Once the product has been shipped, or if the order is in transit to our shipping partners, no refunds will be issued, except in the case of a verified manufacturing defect.
If an order is canceled before it is sent to our shipping facility or while it is still in the preorder stage, a full refund will be provided. For non-preorder products, once an order has been sent to our shipping facility or is awaiting courier pick-up, the refund is not guaranteed. We will attempt to stop the shipment if requested in time, but we cannot guarantee this will be possible. In such cases, a 5% fee will be deducted to cover processing and handling fees.
All standard orders (non-preorders) are non-refundable once they have been shipped. We do not accept returns or process refunds for any orders once they are en route, delivered, or held by customs unless a verified manufacturing defect is present. For preorders, you may request a cancellation and refund at any time prior to shipping, free of charge.
For non-preorder items, cancellations after shipping will result in a refund only if a verified defect is found. In these cases, refunds will be processed according to our exchange policy or store credit of equal value will be offered. If an exception is made and a refund is approved for a non-defective product, we reserve the right to deduct up to 20% for restocking, handling, and legal fees, in addition to the 5% processing fee.
If a refund is requested for a non-preorder item before shipping, a 5% fee will be applied to cover the processing and transaction fees. This amount will be deducted from the total refund. Refunds will not be issued once the product has shipped, except for cases involving verified product defects as outlined in our exchange policy.
Returns are only accepted for defective products that meet our return criteria. To be eligible for a return, the product must be unused, in the same condition that you received it, and in its original packaging. Warranty stickers must be intact and unbroken. The request for a return must be made within 30 days of receiving the product, and proof of purchase is required to process your return. If the warranty stickers have been removed, the product will not be eligible for return or warranty claims.
To initiate a return, contact our customer support team at support@bl4ckoutlabs.com with your order number and details about the product defect. Our team will review your claim and provide instructions on how to proceed with the return if it is approved. Upon receipt and inspection of the returned product, we will notify you whether your return or exchange is approved or denied.
If a verified manufacturing defect is identified, you are entitled to an exchange for the same product or one of equal value. To initiate an exchange, contact our customer support team within 30 days of receiving the product, providing proof of purchase and a detailed description of the defect. If the defect is confirmed, we will provide instructions on how to return the item. Once the defective item is received, we will ship the replacement. If a replacement is unavailable, we will offer store credit of equal value.
All sales of the BL4CKOUT Plate are final once shipped. We do not accept returns, nor do we provide refunds for any non-defective products. This no-return and no-refund policy ensures the integrity of our product line and our commitment to quality. Every plate is thoroughly inspected and tested before shipment to ensure it meets our rigorous standards. Refunds or exchanges are only provided in cases where a manufacturing defect is verified.
If a customer refuses to pay customs duties or import fees and the package is returned to us, we will deduct the cost of shipping to the customer’s address, the cost of shipping the item back to us, and a 20% handling and legal fee. In these cases, any refunds provided are at our sole discretion, and we reserve the right to withhold a full refund to cover these costs.
Once the product has been shipped, BL4CKOUT Labs is not responsible for any customs delays, duties, or refusal by customs authorities. It is the responsibility of the customer to handle all customs clearance and pay any applicable duties. We will assist where possible, but we are not liable for delays or additional costs incurred by customs or shipping carriers.
Shipping costs for returns or exchanges due to verified manufacturing defects are covered by BL4CKOUT Labs. However, if a customer requires a replacement due to a broken item not covered under warranty, the customer will be responsible for the shipping fees and the cost of the replacement part. Any extra shipping fees incurred due to customer requests for expedited services or remote areas are also the responsibility of the customer.
Our standard handling time is the next business day for non-preorder items. However, during periods of high demand, handling times can be extended up to 7 days. Customers will receive updates about any delays via email, and we recommend checking both the inbox and spam folders for communication from BL4CKOUT Labs. Preorder items are subject to longer handling times as they are shipped once available.
Customers are advised to inspect packages upon receipt. For packages damaged in transit, we will provide a replacement as long as the warranty stickers are intact. If the warranty stickers are removed, we will not provide a free replacement for the damaged item. Customers must report any damage before removing the warranty stickers.
For international customers, please note that all customs duties, import fees, and taxes are the responsibility of the customer. BL4CKOUT Labs will not provide refunds or exchanges if the product is held or delayed by customs. If a package is refused by the customer or customs authorities for failure to pay these fees, a refund will only be provided at our discretion and will include deductions for shipping fees and a 20% handling charge.
We reserve the right to update or modify this return and refund policy at any time. Any updates will be posted on this page, and the "last updated" date will reflect the most recent changes. We encourage customers to review this policy regularly to stay informed of any updates.
Last updated: 2024-09-15
BL4CKOUT Labs utilizes reliable shipping carriers to ensure your orders are delivered in a timely manner. We offer both standard and expedited shipping options at checkout, and shipping costs are calculated based on your delivery address and selected method. Please note that some shipping options may not be available for all destinations, and additional fees may apply for remote or hard-to-reach areas.
Expedited shipping options (e.g., express shipping) only refer to the shipping time and not the handling time. For instance, if express shipping is 2 days and your order is placed on August 1st, with our handling time of 1-7 business days, you should expect your order around August 9th at the latest. Shipping times do not guarantee that the order will be received immediately after placing it. We will, however, make every effort to ship your order as quickly as possible.
Our standard handling time for non-preorder items is 1 business day, meaning that orders are generally processed, inspected, assembled, and prepared for shipment within this time frame. During peak seasons, high demand periods, or due to external factors, our handling time may extend up to 7 business days. Customers will receive updates about any significant delays via email, so please check both your inbox and spam folders regularly.
For preorder items, handling times do not apply in the same manner. Preorder items are shipped as soon as they become available, and customers will be notified of any delays with the expected release and shipping dates.
For orders shipped within our standard delivery zones, BL4CKOUT Labs covers the cost of standard shipping. However, expedited shipping or deliveries to remote locations may incur additional charges. If you choose expedited shipping, please note that this only refers to the shipping time and not the handling time.
Customers who require a replacement for non-warranty-covered items, such as items broken outside of warranty conditions, will be responsible for the shipping fees for both the replacement part and its delivery.
Once your order is shipped, a confirmation email will be sent to you with tracking information. This will allow you to monitor your order’s progress and its estimated delivery date. If you do not receive a tracking number or are unable to track your package, please contact our customer support team for assistance.
Delivery times vary depending on the selected shipping method and your destination. Standard shipping typically takes between 9-12 business days within North America, and 9-20 business days for international orders. Expedited shipping options are available for customers who need their orders sooner, but may come with additional fees. Please note that unforeseen circumstances—such as weather, courier delays, customs inspections, or high shipping volumes—can affect delivery estimates, which are beyond our control.
For preorder items, the standard handling and shipping time does not apply. Preorder items are shipped as soon as they become available. You will receive notification of expected release and shipping dates when you place a preorder. Preorder fees are fully refundable until the item is shipped, after which point our standard return policies apply. Delivery times for preorder items may vary depending on production schedules and fluctuating demand.
BL4CKOUT Labs ships internationally to select countries. Please note that shipping costs, customs duties, import fees, taxes, and any other applicable charges are the customer’s responsibility. These charges are not included in the total purchase price at checkout, and BL4CKOUT Labs will not cover these fees.
It is the customer's responsibility to verify with their local customs office whether the product can be lawfully imported into their country and to ensure compliance with all local regulations. BL4CKOUT Labs will not be responsible for any customs-related delays or fees. If a package is held by customs or other regulatory bodies, it is the customer's responsibility to resolve the matter. BL4CKOUT Labs may offer assistance, but it will not be liable for additional costs or delays caused by customs inspections or refusals.
If a customer refuses to pay the import fees and the order is returned to us, we will deduct the full shipping costs to the customer’s address, the return shipment costs, and an additional 20% restocking and handling fee. Any refunds in these cases are at our sole discretion.
BL4CKOUT Labs takes responsibility for your order until it reaches your country’s customs facility. Once the package reaches your country and is under the authority of customs or the local courier service, the responsibility shifts to the customer. Any delays, additional fees, or issues caused by customs inspections, regulatory holds, or local courier services are outside of our control and responsibility. We will, however, provide assistance in trying to resolve the situation by communicating with customs or the shipping carrier on your behalf.
If a customer refuses to pay customs duties or other fees and the package is returned to BL4CKOUT Labs, we reserve the right to deduct the shipping costs (to and from the destination) and a 20% handling and legal fee before processing any refunds. Refunds in these cases are solely at our discretion, and we may choose to offer partial or no refunds depending on the situation.
We encourage customers to inspect their packages upon receipt. If you receive a package that is damaged, contact our customer support team immediately. We will provide a replacement as long as the warranty stickers have not been removed. Once the warranty stickers are removed, BL4CKOUT Labs will not provide a free replacement if the item is damaged or defective post-inspection.
Upon receiving your order, please carefully inspect all components—including glass, connectors, and other parts—before removing the warranty tape. Once the warranty tape is removed, your warranty will be voided, and we will not provide any free replacements or refunds for broken or defective items. In the case that a package arrives damaged and the warranty tape is still intact, please contact us for a replacement.
We will send regular updates on the status of your order, including its shipment status, via email. We strongly advise checking your inbox and spam folders frequently to stay informed. BL4CKOUT Labs is not responsible for missed notifications due to email filters or customer oversight.
If you experience any issues with your order’s delivery—such as delays, incorrect delivery, or inability to track your package—please contact our customer support team immediately. We will work with the shipping carrier to resolve any problems and ensure that your order reaches you. However, please note that any delays caused by external factors such as customs inspections, shipping carrier delays, or natural events are beyond our control, and BL4CKOUT Labs is not liable for these circumstances.
Any disputes regarding shipping, delivery times, customs fees, or damaged packages must be brought to the attention of BL4CKOUT Labs within 30 days of receiving the order. We will not entertain claims made after this period. All claims must be supported by evidence, such as tracking information, photos of damaged goods, or correspondence with customs. BL4CKOUT Labs reserves the right to deny claims if insufficient evidence is provided or if claims are made outside the stated time frame.
BL4CKOUT Labs reserves the right to modify this Shipping Policy at any time without prior notice. Any changes will be posted on this page, and the “last updated” date will reflect the latest revision. We encourage customers to review this policy regularly to stay informed of any updates or changes.
Last updated: 2024-11-11
This agreement ("Terms of Service") governs the use of all products and services provided by BL4CKOUT Labs, including the BL4CKOUT Plate. All references to "BL4CKOUT Labs," "we," "us," or "our" in these Terms of Service include our subsidiaries, affiliates, contractors, and related entities. By purchasing any of our products, you ("the user" or "customer") agree to abide by these Terms of Service. Any failure to comply with these terms may result in the suspension or termination of your use of the product and legal action where applicable.
The BL4CKOUT Plate is intended solely for private use, such as photography, exhibitions, car meets, events, track use, and other off-road purposes. It is not approved or legal for use on public roads. The customer is solely responsible for ensuring that the purchase and use of the BL4CKOUT Plate comply with all applicable local, state, provincial, federal, or international laws and regulations. BL4CKOUT Labs and its affiliates assume no liability for any legal penalties, fines, or consequences arising from the improper or illegal use of the BL4CKOUT Plate on public roads. The customer acknowledges and agrees that BL4CKOUT Labs provides no guarantee or representation regarding the legality of the product in their jurisdiction, and any legal responsibility remains entirely with the customer. By purchasing this product, you agree that it is your responsibility to verify its legality in your jurisdiction. Bl4ckout Labs is not liable for any legal or financial consequences resulting from your use or possession of this product.
The BL4CKOUT Plate is designed exclusively for use in controlled, private settings where its functionality complies fully with all applicable laws and regulations. Approved usage includes private events, exhibitions, photography sessions, car shows, racetracks, and other non-public road environments. BL4CKOUT Labs expressly prohibits and does not endorse the use of the BL4CKOUT Plate on any public roads or in any situation that violates local, state, provincial, federal, or international laws.
All marketing materials, including videos, images, and advertisements shared across BL4CKOUT Labs’ official social media channels (including but not limited to TikTok, Facebook, Instagram, and Google) are strictly intended for promotional purposes only. These materials may include fictional or exaggerated scenarios designed to attract viewers' attention through humor, irony, or hypothetical situations. Any references within our content to scenarios such as “never getting arrested again” or “never paying a toll” are purely for entertainment and branding purposes and do not constitute an endorsement, encouragement, or approval of illegal or improper use of the BL4CKOUT Plate.
By creating, publishing, and sharing these materials, BL4CKOUT Labs does not intend to misrepresent the legal limitations of its products. Our advertising materials are curated to resonate with automotive enthusiasts while maintaining full compliance with platform policies and advertising regulations. BL4CKOUT Labs undertakes reasonable measures to ensure all ads and social media content clarify that the BL4CKOUT Plate is solely for legal, private use.
BL4CKOUT Labs shall not be liable for any misinterpretations of our marketing content as an endorsement of unlawful activity or as an indication of the BL4CKOUT Plate’s legality for use on public roads. All responsibility for compliance with applicable laws and regulations remains with the customer. Additionally, any use of the BL4CKOUT Plate outside of explicitly approved settings, as well as any actions taken based on perceived implications in our promotional content, are solely the responsibility of the user. BL4CKOUT Labs is fully committed to abiding by and upholding all applicable advertising standards and legal requirements.
Furthermore, BL4CKOUT Labs has implemented clear disclaimers in all relevant advertising and promotional contexts to ensure that viewers understand our product's intended and lawful applications. Any deviation from this approved usage by customers is not authorized or endorsed by BL4CKOUT Labs. By engaging with our content or purchasing our product, users acknowledge that they have read and understood the legal constraints surrounding the BL4CKOUT Plate, including its exclusive use in private, controlled environments as specified in these Terms of Service.
All BL4CKOUT Plates are manufactured according to specific dimensions that are clearly listed on our product pages. The customer is solely responsible for verifying that the dimensions provided are suitable for their specific use case. While a BL4CKOUT Plate may be advertised as compatible with certain regions (e.g., Europe, UK, etc.), we do not guarantee compatibility with every license plate size within those regions. Customers must measure their license plates to ensure that the dimensions match the specifications provided before purchasing.
All license plates used with our BL4CKOUT Plate covers must not exceed 2mm in thickness to fit into our brackets. It is the customer's responsibility to verify that their license plate meets this requirement. No returns or refunds will be provided for products that do not fit due to incorrect thickness or dimensions of the user's license plate. The BL4CKOUT Plate must be used on flat license plates as it’s embedded in a glass cover that offers no flexibility.
The BL4CKOUT Plate is a privacy accessory intended exclusively for off-road and private use scenarios and does not guarantee protection against theft, vandalism, or other criminal activities. BL4CKOUT Labs disclaims all liability for any damages, losses, or legal issues resulting from the use or misuse of the BL4CKOUT Plate. The customer assumes full responsibility for the use of the BL4CKOUT Plate, including any consequences resulting from misuse or illegal use. BL4CKOUT Labs will not be held accountable for damages, including indirect, incidental, or consequential damages, regardless of how they arise.
The BL4CKOUT Plate is intended solely for use in private, controlled settings such as exhibitions, car shows, and on private property. It is not designed or approved for public road use. In some jurisdictions, even the purchase or possession of this product may be restricted. It is the customer's responsibility to confirm that the purchase, use, or installation of the BL4CKOUT Plate is legal in their region or country. BL4CKOUT Labs and its affiliates assume no liability for any consequences arising from the illegal use or purchase of the product in prohibited jurisdictions. By purchasing the product, the customer acknowledges that they have verified and understood the applicable laws in their region.
BL4CKOUT Labs is responsible for the safe packaging, inspection, and dispatch of products until they reach the customer's designated customs office. Once a product reaches customs in the customer's country, BL4CKOUT Labs is no longer liable for any delays, holds, or issues regarding customs clearance. We will assist in contacting customs and shipping providers in an attempt to resolve issues; however, we do not guarantee resolution, nor are we obligated to replace or refund the product in these circumstances. The customer is solely responsible for paying any applicable customs duties, taxes, or import fees required for the release of the package.
If the customer refuses to pay applicable customs fees or duties, and the package is returned to BL4CKOUT Labs, the following fees will be deducted from any potential refund:
For non-preorder items, BL4CKOUT Labs aims to process and ship orders within one business day. However, during periods of high demand, handling time may extend to up to 7 business days. Customers will be notified of any delays via email. We strongly recommend that customers regularly check their email, including spam folders, for updates regarding their orders. Failure to monitor email communications will not be grounds for expedited handling or compensation for delays.
Pre-order items are fully refundable until the product is shipped. Once a product has been shipped, refunds are only available for defective products, provided that:
All orders are subject to acceptance by BL4CKOUT Labs. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases of suspected misuse, incorrect pricing, or product unavailability. If an order is canceled by BL4CKOUT Labs, a full refund will be issued to the customer.
This agreement shall be governed by and construed in accordance with the laws of Canada, without regard to conflict of law principles. Any disputes arising from or related to these Terms of Service, the BL4CKOUT Plate, or any other products or services provided by BL4CKOUT Labs will be resolved under Canadian jurisdiction. By agreeing to these terms, you consent to the exclusive jurisdiction of the courts in Canada for any legal proceedings.
The customer is responsible for ensuring compliance with all relevant local, state, federal, and international laws, rules, and regulations before purchasing and using the BL4CKOUT Plate. BL4CKOUT Labs makes no guarantee or representation regarding the legality of the product in the purchaser’s jurisdiction. The customer assumes full liability for any penalties, fines, or legal action resulting from the use of the product in non-compliant or illegal settings. The customer is also responsible for ensuring that the product matches their vehicle's requirements, and no refunds or returns will be offered for incorrect sizing.
By purchasing the BL4CKOUT Plate, the customer agrees to use the product in a responsible, ethical, and lawful manner. Any misuse, whether intentional or unintentional, is the sole responsibility of the customer. BL4CKOUT Labs will not be held liable for any consequences or damages arising from the misuse of the product. The customer agrees to comply with all laws and regulations that govern the use of the BL4CKOUT Plate.
By purchasing and using the BL4CKOUT Plate, you acknowledge that you have read, understood, and agreed to these Terms of Service. This agreement constitutes a binding contract between you and BL4CKOUT Labs. If you disagree with any part of these terms, you are advised not to purchase or use the BL4CKOUT Plate.
BL4CKOUT Labs reserves the right to modify these Terms of Service at any time without prior notice. It is recommended that users regularly review these terms to stay informed of any updates. Continued use of the BL4CKOUT Plate following any changes to these terms constitutes acceptance of those changes.
Last updated: 2024-11-11
At BL4CKOUT Labs, we respect your privacy and are committed to being transparent about how we collect, use, and protect your personal information. This Privacy Policy outlines our practices regarding the collection, processing, and sharing of data when you use our website, products, and services. It also explains your rights regarding your personal data and how you can control your privacy preferences. By using our website, you consent to the collection and use of your data as described in this Privacy Policy.
We collect the following types of data to provide, improve, and optimize your experience with our products and services:
We use cookies, pixels, and other tracking technologies to gather data about how you interact with our website and to provide you with personalized experiences. Some of these technologies include:
We use the data we collect for the following purposes:
We may share your personal data with third-party service providers and partners who help us operate our business, including:
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, or misuse. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.
You have the following rights regarding your personal data:
To exercise any of these rights, please contact us at support@bl4ckoutlabs.com. We may require additional information to verify your identity before processing your request.
Our website and services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children under the age of 18. If you believe we have inadvertently collected data from a child, please contact us immediately, and we will take appropriate steps to delete the information.
You can manage your privacy preferences and opt-out of certain data collection practices, including:
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page, and the "last updated" date at the top will be revised. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal data.
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at support@bl4ckoutlabs.com.
Last updated: 2024-09-15
Refunds are strictly limited to preorders and are processed only under specific conditions before the product has been shipped or dispatched to our shipping facility. Pre-order fees are fully refundable upon request until the order is processed for shipping. Once the product has been shipped, or if the order is in transit to our shipping partners, no refunds will be issued, except in the case of a verified manufacturing defect.
If an order is canceled before it is sent to our shipping facility or while it is still in the preorder stage, a full refund will be provided. For non-preorder products, once an order has been sent to our shipping facility or is awaiting courier pick-up, the refund is not guaranteed. We will attempt to stop the shipment if requested in time, but we cannot guarantee this will be possible. In such cases, a 5% fee will be deducted to cover processing and handling fees.
All standard orders (non-preorders) are non-refundable once they have been shipped. We do not accept returns or process refunds for any orders once they are en route, delivered, or held by customs unless a verified manufacturing defect is present. For preorders, you may request a cancellation and refund at any time prior to shipping, free of charge.
For non-preorder items, cancellations after shipping will result in a refund only if a verified defect is found. In these cases, refunds will be processed according to our exchange policy or store credit of equal value will be offered. If an exception is made and a refund is approved for a non-defective product, we reserve the right to deduct up to 20% for restocking, handling, and legal fees, in addition to the 5% processing fee.
If a refund is requested for a non-preorder item before shipping, a 5% fee will be applied to cover the processing and transaction fees. This amount will be deducted from the total refund. Refunds will not be issued once the product has shipped, except for cases involving verified product defects as outlined in our exchange policy.
Returns are only accepted for defective products that meet our return criteria. To be eligible for a return, the product must be unused, in the same condition that you received it, and in its original packaging. Warranty stickers must be intact and unbroken. The request for a return must be made within 30 days of receiving the product, and proof of purchase is required to process your return. If the warranty stickers have been removed, the product will not be eligible for return or warranty claims.
To initiate a return, contact our customer support team at support@bl4ckoutlabs.com with your order number and details about the product defect. Our team will review your claim and provide instructions on how to proceed with the return if it is approved. Upon receipt and inspection of the returned product, we will notify you whether your return or exchange is approved or denied.
If a verified manufacturing defect is identified, you are entitled to an exchange for the same product or one of equal value. To initiate an exchange, contact our customer support team within 30 days of receiving the product, providing proof of purchase and a detailed description of the defect. If the defect is confirmed, we will provide instructions on how to return the item. Once the defective item is received, we will ship the replacement. If a replacement is unavailable, we will offer store credit of equal value.
All sales of the BL4CKOUT Plate are final once shipped. We do not accept returns, nor do we provide refunds for any non-defective products. This no-return and no-refund policy ensures the integrity of our product line and our commitment to quality. Every plate is thoroughly inspected and tested before shipment to ensure it meets our rigorous standards. Refunds or exchanges are only provided in cases where a manufacturing defect is verified.
If a customer refuses to pay customs duties or import fees and the package is returned to us, we will deduct the cost of shipping to the customer’s address, the cost of shipping the item back to us, and a 20% handling and legal fee. In these cases, any refunds provided are at our sole discretion, and we reserve the right to withhold a full refund to cover these costs.
Once the product has been shipped, BL4CKOUT Labs is not responsible for any customs delays, duties, or refusal by customs authorities. It is the responsibility of the customer to handle all customs clearance and pay any applicable duties. We will assist where possible, but we are not liable for delays or additional costs incurred by customs or shipping carriers.
Shipping costs for returns or exchanges due to verified manufacturing defects are covered by BL4CKOUT Labs. However, if a customer requires a replacement due to a broken item not covered under warranty, the customer will be responsible for the shipping fees and the cost of the replacement part. Any extra shipping fees incurred due to customer requests for expedited services or remote areas are also the responsibility of the customer.
Our standard handling time is the next business day for non-preorder items. However, during periods of high demand, handling times can be extended up to 7 days. Customers will receive updates about any delays via email, and we recommend checking both the inbox and spam folders for communication from BL4CKOUT Labs. Preorder items are subject to longer handling times as they are shipped once available.
Customers are advised to inspect packages upon receipt. For packages damaged in transit, we will provide a replacement as long as the warranty stickers are intact. If the warranty stickers are removed, we will not provide a free replacement for the damaged item. Customers must report any damage before removing the warranty stickers.
For international customers, please note that all customs duties, import fees, and taxes are the responsibility of the customer. BL4CKOUT Labs will not provide refunds or exchanges if the product is held or delayed by customs. If a package is refused by the customer or customs authorities for failure to pay these fees, a refund will only be provided at our discretion and will include deductions for shipping fees and a 20% handling charge.
We reserve the right to update or modify this return and refund policy at any time. Any updates will be posted on this page, and the "last updated" date will reflect the most recent changes. We encourage customers to review this policy regularly to stay informed of any updates.
Last updated: 2024-09-15
BL4CKOUT Labs utilizes reliable shipping carriers to ensure your orders are delivered in a timely manner. We offer both standard and expedited shipping options at checkout, and shipping costs are calculated based on your delivery address and selected method. Please note that some shipping options may not be available for all destinations, and additional fees may apply for remote or hard-to-reach areas.
Expedited shipping options (e.g., express shipping) only refer to the shipping time and not the handling time. For instance, if express shipping is 2 days and your order is placed on August 1st, with our handling time of 1-7 business days, you should expect your order around August 9th at the latest. Shipping times do not guarantee that the order will be received immediately after placing it. We will, however, make every effort to ship your order as quickly as possible.
Our standard handling time for non-preorder items is 1 business day, meaning that orders are generally processed, inspected, assembled, and prepared for shipment within this time frame. During peak seasons, high demand periods, or due to external factors, our handling time may extend up to 7 business days. Customers will receive updates about any significant delays via email, so please check both your inbox and spam folders regularly.
For preorder items, handling times do not apply in the same manner. Preorder items are shipped as soon as they become available, and customers will be notified of any delays with the expected release and shipping dates.
For orders shipped within our standard delivery zones, BL4CKOUT Labs covers the cost of standard shipping. However, expedited shipping or deliveries to remote locations may incur additional charges. If you choose expedited shipping, please note that this only refers to the shipping time and not the handling time.
Customers who require a replacement for non-warranty-covered items, such as items broken outside of warranty conditions, will be responsible for the shipping fees for both the replacement part and its delivery.
Once your order is shipped, a confirmation email will be sent to you with tracking information. This will allow you to monitor your order’s progress and its estimated delivery date. If you do not receive a tracking number or are unable to track your package, please contact our customer support team for assistance.
Delivery times vary depending on the selected shipping method and your destination. Standard shipping typically takes between 9-12 business days within North America, and 9-20 business days for international orders. Expedited shipping options are available for customers who need their orders sooner, but may come with additional fees. Please note that unforeseen circumstances—such as weather, courier delays, customs inspections, or high shipping volumes—can affect delivery estimates, which are beyond our control.
For preorder items, the standard handling and shipping time does not apply. Preorder items are shipped as soon as they become available. You will receive notification of expected release and shipping dates when you place a preorder. Preorder fees are fully refundable until the item is shipped, after which point our standard return policies apply. Delivery times for preorder items may vary depending on production schedules and fluctuating demand.
BL4CKOUT Labs ships internationally to select countries. Please note that shipping costs, customs duties, import fees, taxes, and any other applicable charges are the customer’s responsibility. These charges are not included in the total purchase price at checkout, and BL4CKOUT Labs will not cover these fees.
It is the customer's responsibility to verify with their local customs office whether the product can be lawfully imported into their country and to ensure compliance with all local regulations. BL4CKOUT Labs will not be responsible for any customs-related delays or fees. If a package is held by customs or other regulatory bodies, it is the customer's responsibility to resolve the matter. BL4CKOUT Labs may offer assistance, but it will not be liable for additional costs or delays caused by customs inspections or refusals.
If a customer refuses to pay the import fees and the order is returned to us, we will deduct the full shipping costs to the customer’s address, the return shipment costs, and an additional 20% restocking and handling fee. Any refunds in these cases are at our sole discretion.
BL4CKOUT Labs takes responsibility for your order until it reaches your country’s customs facility. Once the package reaches your country and is under the authority of customs or the local courier service, the responsibility shifts to the customer. Any delays, additional fees, or issues caused by customs inspections, regulatory holds, or local courier services are outside of our control and responsibility. We will, however, provide assistance in trying to resolve the situation by communicating with customs or the shipping carrier on your behalf.
If a customer refuses to pay customs duties or other fees and the package is returned to BL4CKOUT Labs, we reserve the right to deduct the shipping costs (to and from the destination) and a 20% handling and legal fee before processing any refunds. Refunds in these cases are solely at our discretion, and we may choose to offer partial or no refunds depending on the situation.
We encourage customers to inspect their packages upon receipt. If you receive a package that is damaged, contact our customer support team immediately. We will provide a replacement as long as the warranty stickers have not been removed. Once the warranty stickers are removed, BL4CKOUT Labs will not provide a free replacement if the item is damaged or defective post-inspection.
Upon receiving your order, please carefully inspect all components—including glass, connectors, and other parts—before removing the warranty tape. Once the warranty tape is removed, your warranty will be voided, and we will not provide any free replacements or refunds for broken or defective items. In the case that a package arrives damaged and the warranty tape is still intact, please contact us for a replacement.
We will send regular updates on the status of your order, including its shipment status, via email. We strongly advise checking your inbox and spam folders frequently to stay informed. BL4CKOUT Labs is not responsible for missed notifications due to email filters or customer oversight.
If you experience any issues with your order’s delivery—such as delays, incorrect delivery, or inability to track your package—please contact our customer support team immediately. We will work with the shipping carrier to resolve any problems and ensure that your order reaches you. However, please note that any delays caused by external factors such as customs inspections, shipping carrier delays, or natural events are beyond our control, and BL4CKOUT Labs is not liable for these circumstances.
Any disputes regarding shipping, delivery times, customs fees, or damaged packages must be brought to the attention of BL4CKOUT Labs within 30 days of receiving the order. We will not entertain claims made after this period. All claims must be supported by evidence, such as tracking information, photos of damaged goods, or correspondence with customs. BL4CKOUT Labs reserves the right to deny claims if insufficient evidence is provided or if claims are made outside the stated time frame.
BL4CKOUT Labs reserves the right to modify this Shipping Policy at any time without prior notice. Any changes will be posted on this page, and the “last updated” date will reflect the latest revision. We encourage customers to review this policy regularly to stay informed of any updates or changes.
